I ordered an MSP432 board and a booster pack. I paid for the order with a credit card. The order is in limbo -- apparently the person reviewing the order didn't like my email address (a private domain I've owned for many years) or "company name." It's a personal project board and I keep day-job stuff separate (although there's no reason why I wouldn't use the part in a day-job design).
I replied to the email asking for clarification and have not heard back. I created a support case to address this, and that support case was closed because it was a duplicate of the case created by the system when the order was held up. But! I cannot access that "original" case because customers don't get to see cases created by the system.
So there's a charge on my credit card. There's an order I can't edit and I can't cancel, but yet as I understand the situation, it won't ship because of some requirement I don't understand.
Why can't an engineer just order an eval board without getting hassled? Microchip is quite happy to sell a SAM E70 board. NXP sold me an LPC55S28 board. Silicon Labs has no problem selling me programming pods and boards. It's not like I asked for free samples of $200 parts.