TS12A12511: Confirm marking

xiaoqian wang

Part Number: TS12A12511

We confirm that there is no silk screen print in the product specification. Please help confirm whether the wrong material has been sent

over 2 years ago

0 Rami Mooti1 over 2 years ago

TI__Mastermind 23373 points

Hello,

I just wanted to update you that I am looking into this more and will have further information tomorrow. In the meantime, could you help provide me some information on the acquisition of the part, more specifically when was this device purchased?

Thanks,
Rami

0 xiaoqian wang over 2 years ago in reply to Rami Mooti1

Prodigy 170 points

Order No.: po220310773162 we placed the order on March 10

0 Rami Mooti1 over 2 years ago in reply to xiaoqian wang

TI__Mastermind 23373 points

Hello,

So I talked more to the quality team about this and was able to determine that the NFHA marking is a valid marking for the TS12A12511. The material will not be any different than the devices marked NFHS and HFHA and does not introduce any quality issues. All applicable warranties and TI's Terms of Sales for Semiconductor Products are also valid here as well.

Thanks!
Rami

0 xiaoqian wang over 2 years ago in reply to Rami Mooti1

Prodigy 170 points

Is documentation available for this situation? Convenient for our follow-up inspection has a basis

0 Rami Mooti1 over 2 years ago in reply to xiaoqian wang

TI__Mastermind 23373 points

I will be reaching out via email to follow up on this. Is the email associated with your TI.com account an acceptable email to reach you at?

Thanks,
Rami

0 xiaoqian wang over 2 years ago in reply to Rami Mooti1

Prodigy 170 points

Yes, you can

0 Rami Mooti1 over 2 years ago in reply to xiaoqian wang

TI__Mastermind 23373 points

Hello,
I have sent you an email on this matter. Let me know if you have not received it. I'm going to go ahead and close this thread out.

Thanks,
Rami

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TS12A12511: Confirm marking