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TS12A12511: TS12A12511DRJR power supply -5V overcurrent on PCB brd

Part Number: TS12A12511

Hi experts.

We met a strange issue with the application of TS12A12511DRJR.   Submit a help thread before, but no finding, so we continue to debug it .

We use +5V , -5V power TS12A12511DRJR to pass -4 - -1 volt voltage.  When we power TS12A12511DRJR. , -5V power overcurrent.

We follow datasheet simple circuits, with thermal via connect to GND.

So , we did some debug :

1: isolate +5V ,-5V power from other circuits, only to power TS12A12511DRJR

2: only power on +5V , it is ok, not overcurrent.

3:only power on -5V,  it overcurrent . We removed -5V path capacitor, same result , overcurent.

2 questions from us:
1:  thermal via connect to GND is ok? 

2:only power on -5V  is not a normal procedure ? so ,overcurrent is expected ?

3: if only power on -5V is ok,  what 's the answer for -5V overcurrent?

thanks a lot.