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CCS errors at startup

Luis Afonso
Guru 20670 points
Other Parts Discussed in Thread: TM4C123GH6PM

Hi everyone

After trying typing in disassembly to search for a specific address CCS froze. I had to terminate the process.

Now every time I try to open it I get these errors as well I can't compile any code:


An internal error occurred during: "CrashTrackerJob".
C:\ti\ccsv6\ccs_base\DebugServer\bin\LibraryLoader.dll: Can't find dependent libraries

An internal error occurred during: "License Acquisition".
C:\ti\ccsv6\ccs_base\DebugServer\bin\ti_xpcom.dll: Can't find dependent libraries

An internal error occurred during: "Loading device information".
Could not initialize class com.ti.utility.filesystem.DirectoryService$SingletonHolder

An internal error occurred during: "Searching for new products".
Could not initialize class com.ti.utility.filesystem.DirectoryService$SingletonHolder

Error in build:

Description Resource Path Location Type
This project was created for a device not currently supported: Cortex M.TM4C123GH6PM. Check for updates and visit the <a href="liveaction:OpenAppCenter">CCS App Center</a> to get the latest device support, or migrate the project to closest matching supported device by adjusting project properties. 

  • 0
    Guru 20670 points
    Forgot to mention,

    I reinstalled CCS 2 times.

    The second time I restarted the PC after installing it and before opening it.
  • 0 in reply to Luis Afonso
    Guru 20670 points
    I tried this before from a link in the forum - install VS2012 32 bits. It still gave me the errors for some reason.

    Now I tried again - I kept finding this to be the error for most reports - downloaded x86 from MS website, repaired and it worked.

    So I guess all done finally :D
  • 0 in reply to Luis Afonso
    TI__Guru**** 473441 points
    Glad to hear you resolved the issue and thanks for the update!

    It seems like are having many issues with MSVC redistributes not installing correctly for some reason. We are investigating and hope to have this more reliable in the future.
  • 0 in reply to Luis Afonso
    Prodigy 10 points
    What do you mean by downloaded x86 from MS website? Download what? Can you insert the link?

    I have similar problem :

    An internal error occurred during: "CrashTrackerJob".
    Could not initialize class com.ti.utility.filesystem.DirectoryService$SingletonHolder
    An internal error occurred during: "Loading device information".
    Could not initialize class com.ti.utility.filesystem.DirectoryService$SingletonHolder

    But this error occured at my CCS 7.1.0.00016 startup. I can't import any project, don't know whether it is because of this error or not.