1. We designed the board as per available gerber in the application note PMP9256.
2. The design includes some of DNP (Do Not Place) components and the PCB is provided with mounting locations for these components also. As per the assembly instructions, we assembled the PCB. And DNP components are not populated.
3. In the schematic, Rsb5, Rsb6, 34 Ohms each and Csb3 (220pF) are shown and they are not marked as DNP but the mounting positions for these components are not available on the board. As per the image available for this board, these components are mounted on the board by doing rework. We also accommodated these components on our board.
4. In the Schematic SW pin is connected to GND : Is it inline with the design of unit or not..
5. After power up, we checked at 12 V DC input and 24V DC input, the expected 12V DC output is not present.
6. We cross checked the PCB assembly, components mounting and their values, all are as per the design guidelines.
7. We checked following voltages (with Vin = 12 V DC)
EN(UVLO) = 2.194 V, SS(Soft-Start) = 4.086 V, COMP = 3.365 V. The HO and LO signals are pulses with frequency around 230 kHz. The waveforms at PRI and SEC locations are not proper (Not as per the PMP9256 technical manual)
8. You are requested to extend technical support for resolving this issue..