WEBENCH® Tools: The TI Filter Design Tool seems to lock up

Vince Mills

Tool/software: WEBENCH® Design Tools

I've been using the TI Filter Design Tool for my current project for a few months now. This morning I was able to get results, but this afternoon it seems the tool is now broken.

Starting at the front page for the tool, I selected Lowpass, then allowed the tool to use all default values by selecting the default Bessel filter response. At the next page, I clicked on "Create Design" and there is a scrolling progress bar, but the circuit design does not appear.

I've tried this with Firefox Mac, Chrome Mac (which worked this morning) and Chrome on Windows with the same result.

I had a colleague in another office try running it on his Windows PC with the same disappointing result.

Please let me know if I can be of further assistance.

over 3 years ago

0 Atul_Kulkarni over 3 years ago

Genius 4910 points

Hello Vince,

Could you please share the design with us so that we can have better look into it.

Click on the Get link option and share the link generated.

Regards,

Atul

0 Brendan McCallum over 3 years ago in reply to Atul_Kulkarni

Prodigy 10 points

Atul and Vince,

I am having the same issue. The problem is not with any one specific design, but with creating the designs themselves.

I have tried on Linux and Windows, on my cellular connection and though a VPN. The problem seems to be a resource the web app cannot access, specifically the file

webench.ti.com/.../amplifiers

After clicking the "Create Design" button at the bottom of the topology page, the web app hangs indefinitely. The request for the above "amplifiers" file results in a 404, causing the web app to break.

I have captured my screen and the error console for my browser as a demonstration of the problem for reference and uploaded it here: https://youtu.be/uvx0Mx3Z4gM

It should be noted that ALL filters have this problem (not just the low pass filter) with the default values or user-generated ones.

0 Atul_Kulkarni over 3 years ago in reply to Brendan McCallum

Genius 4910 points

Hi Brendan,

We have asked the concerned expertise to look into the issue, We will get back you on this soon.

Regards,

Atul

0 Alfred Chong over 3 years ago

TI__Expert 3482 points

Vince,

I reproduced the issue at my end. It appears to be a server 404 issue.

We will look into the issue and get back to you ASAP.

regards,

Alfred

0 Alfred Chong over 3 years ago in reply to Alfred Chong

TI__Expert 3482 points

Vince,

The Filter Design Tool is back online!

Thank you for bringing this issue to our attention!

Regards,

Alfred

Simulation, hardware & system design tools

Simulation, hardware & system design tools forum

WEBENCH® Tools: The TI Filter Design Tool seems to lock up