This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

I can not authenticate your Cadence PSpice simulation software

After downloading Cadence, I click on the .exe file to install it on my computer.

Then it brings up an Authentication block asking for my e-mail address and the Access key number.

I type these in and then click on the SIGN IN block.

After a while, I get the following error message: "An internal error occurred. Go to e2e.ti.com for further assistance".

Can someone help me with this, please?

Thank you.