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PSPICE-FOR-TI: internal error occurred with code (-12)

Part Number: PSPICE-FOR-TI

Hi,

I have downloaded .exe file pf pspice for TI from ti.com. While entering user credentials it shows the above error code.

Please reply asap.

Regards,

Sivakumar

  • Sivakumar,

    Would you please share this file with us?

    "cdsPspiceTIlog.txt" which is in the directory "%appdata%\Cadence\PSpiceTIInstall".

    Thanks,
    JC

  • Hi JC,

    The file you asked is inserted here. 

    Regards,

    Sivakumar

    6153.cdsPspiceTIlog.txt
    11:41:15 AM Monday, January 25, 2021 : Response Content length = 1724
    11:41:15 AM Monday, January 25, 2021 : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1724
    11:41:15 AM Monday, January 25, 2021 : Reading Json URL File
    11:41:15 AM Monday, January 25, 2021 : Setting TI Library URL from Json URL File
    11:41:15 AM Monday, January 25, 2021 : Reading Json URL File
    11:41:15 AM Monday, January 25, 2021 : setting media download server URL from Json File
    11:41:15 AM Monday, January 25, 2021 : Reading Json URL File
    11:41:15 AM Monday, January 25, 2021 : setting Dll path from Json File
    11:41:15 AM Monday, January 25, 2021 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v1
    11:41:15 AM Monday, January 25, 2021 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
    11:41:15 AM Monday, January 25, 2021 : TILibPath is: https://software-dl.ti.com/pspice/esd/models/library/library.zip
    11:41:15 AM Monday, January 25, 2021 : parameter count = 1
    11:41:15 AM Monday, January 25, 2021 : -wrapper
    11:41:16 AM Monday, January 25, 2021 : ReleaseVersion in XML: 17.40.004 InstalledVersion on system: 
    11:41:53 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:41:53 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:41:58 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:41:58 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:42:17 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:42:17 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:42:51 AM Monday, January 25, 2021 : Deleting file : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt
    11:42:54 AM Monday, January 25, 2021 : Response Content length = 1724
    11:42:54 AM Monday, January 25, 2021 : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1724
    11:42:54 AM Monday, January 25, 2021 : Reading Json URL File
    11:42:54 AM Monday, January 25, 2021 : Setting TI Library URL from Json URL File
    11:42:54 AM Monday, January 25, 2021 : Reading Json URL File
    11:42:54 AM Monday, January 25, 2021 : setting media download server URL from Json File
    11:42:54 AM Monday, January 25, 2021 : Reading Json URL File
    11:42:54 AM Monday, January 25, 2021 : setting Dll path from Json File
    11:42:54 AM Monday, January 25, 2021 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v1
    11:42:54 AM Monday, January 25, 2021 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
    11:42:54 AM Monday, January 25, 2021 : TILibPath is: https://software-dl.ti.com/pspice/esd/models/library/library.zip
    11:42:54 AM Monday, January 25, 2021 : parameter count = 1
    11:42:54 AM Monday, January 25, 2021 : -wrapper
    11:42:58 AM Monday, January 25, 2021 : ReleaseVersion in XML: 17.40.004 InstalledVersion on system: 
    11:43:33 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:43:33 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:44:45 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:44:45 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:45:13 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:45:13 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:45:13 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:45:13 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:45:14 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:45:14 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:45:14 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:45:14 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:45:14 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:45:14 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:45:14 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:45:14 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:45:15 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:45:15 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:45:15 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:45:15 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:45:15 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:45:15 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:45:15 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:45:15 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:45:15 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:45:15 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:46:04 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:46:04 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:46:06 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:46:06 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:46:06 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:46:06 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:46:06 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:46:06 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:46:06 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:46:06 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:46:06 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:46:06 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:46:07 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:46:07 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:46:07 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:46:07 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:46:07 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:46:07 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    11:48:43 AM Monday, January 25, 2021 : Deleting file : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt
    11:48:45 AM Monday, January 25, 2021 : Response Content length = 1724
    11:48:45 AM Monday, January 25, 2021 : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1724
    11:48:45 AM Monday, January 25, 2021 : Reading Json URL File
    11:48:45 AM Monday, January 25, 2021 : Setting TI Library URL from Json URL File
    11:48:45 AM Monday, January 25, 2021 : Reading Json URL File
    11:48:45 AM Monday, January 25, 2021 : setting media download server URL from Json File
    11:48:45 AM Monday, January 25, 2021 : Reading Json URL File
    11:48:45 AM Monday, January 25, 2021 : setting Dll path from Json File
    11:48:45 AM Monday, January 25, 2021 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v1
    11:48:45 AM Monday, January 25, 2021 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
    11:48:45 AM Monday, January 25, 2021 : TILibPath is: https://software-dl.ti.com/pspice/esd/models/library/library.zip
    11:48:45 AM Monday, January 25, 2021 : parameter count = 1
    11:48:45 AM Monday, January 25, 2021 : -wrapper
    11:48:50 AM Monday, January 25, 2021 : ReleaseVersion in XML: 17.40.004 InstalledVersion on system: 
    11:49:02 AM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    11:49:02 AM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    12:27:19 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    12:27:20 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    12:27:21 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    12:27:21 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    12:27:33 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    12:27:33 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:05:19 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:05:19 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:05:24 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:05:24 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:05:26 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:05:26 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:06:36 PM Monday, January 25, 2021 : Deleting file : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt
    2:06:42 PM Monday, January 25, 2021 : Response Content length = 1724
    2:06:42 PM Monday, January 25, 2021 : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1724
    2:06:42 PM Monday, January 25, 2021 : Reading Json URL File
    2:06:42 PM Monday, January 25, 2021 : Setting TI Library URL from Json URL File
    2:06:42 PM Monday, January 25, 2021 : Reading Json URL File
    2:06:42 PM Monday, January 25, 2021 : setting media download server URL from Json File
    2:06:42 PM Monday, January 25, 2021 : Reading Json URL File
    2:06:42 PM Monday, January 25, 2021 : setting Dll path from Json File
    2:06:42 PM Monday, January 25, 2021 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v1
    2:06:42 PM Monday, January 25, 2021 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
    2:06:42 PM Monday, January 25, 2021 : TILibPath is: https://software-dl.ti.com/pspice/esd/models/library/library.zip
    2:06:42 PM Monday, January 25, 2021 : parameter count = 1
    2:06:42 PM Monday, January 25, 2021 : -wrapper
    2:06:49 PM Monday, January 25, 2021 : ReleaseVersion in XML: 17.40.004 InstalledVersion on system: 
    2:08:10 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:08:10 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:08:15 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:08:15 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:14:18 PM Monday, January 25, 2021 : Deleting file : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt
    2:14:20 PM Monday, January 25, 2021 : Response Content length = 1724
    2:14:20 PM Monday, January 25, 2021 : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1724
    2:14:20 PM Monday, January 25, 2021 : Reading Json URL File
    2:14:20 PM Monday, January 25, 2021 : Setting TI Library URL from Json URL File
    2:14:20 PM Monday, January 25, 2021 : Reading Json URL File
    2:14:20 PM Monday, January 25, 2021 : setting media download server URL from Json File
    2:14:20 PM Monday, January 25, 2021 : Reading Json URL File
    2:14:20 PM Monday, January 25, 2021 : setting Dll path from Json File
    2:14:20 PM Monday, January 25, 2021 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v1
    2:14:20 PM Monday, January 25, 2021 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
    2:14:20 PM Monday, January 25, 2021 : TILibPath is: https://software-dl.ti.com/pspice/esd/models/library/library.zip
    2:14:20 PM Monday, January 25, 2021 : parameter count = 1
    2:14:20 PM Monday, January 25, 2021 : -wrapper
    2:14:21 PM Monday, January 25, 2021 : ReleaseVersion in XML: 17.40.004 InstalledVersion on system: 
    2:14:44 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:14:44 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:14:47 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:14:47 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:14:47 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:14:47 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:14:47 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:14:47 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:14:47 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:14:47 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:14:48 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:14:48 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:14:48 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:14:48 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:14:48 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:14:48 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:14:52 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:14:52 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:14:54 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:14:54 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:24:22 PM Monday, January 25, 2021 : Deleting file : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt
    2:24:22 PM Monday, January 25, 2021 : Response Content length = 1724
    2:24:22 PM Monday, January 25, 2021 : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1724
    2:24:22 PM Monday, January 25, 2021 : Reading Json URL File
    2:24:22 PM Monday, January 25, 2021 : Setting TI Library URL from Json URL File
    2:24:22 PM Monday, January 25, 2021 : Reading Json URL File
    2:24:22 PM Monday, January 25, 2021 : setting media download server URL from Json File
    2:24:22 PM Monday, January 25, 2021 : Reading Json URL File
    2:24:22 PM Monday, January 25, 2021 : setting Dll path from Json File
    2:24:22 PM Monday, January 25, 2021 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v1
    2:24:22 PM Monday, January 25, 2021 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
    2:24:22 PM Monday, January 25, 2021 : TILibPath is: https://software-dl.ti.com/pspice/esd/models/library/library.zip
    2:24:22 PM Monday, January 25, 2021 : parameter count = 1
    2:24:22 PM Monday, January 25, 2021 : -wrapper
    2:24:23 PM Monday, January 25, 2021 : ReleaseVersion in XML: 17.40.004 InstalledVersion on system: 
    2:24:39 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:24:39 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:34:53 PM Monday, January 25, 2021 : Deleting file : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt
    2:34:55 PM Monday, January 25, 2021 : Response Content length = 1724
    2:34:55 PM Monday, January 25, 2021 : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1724
    2:34:55 PM Monday, January 25, 2021 : Reading Json URL File
    2:34:55 PM Monday, January 25, 2021 : Setting TI Library URL from Json URL File
    2:34:55 PM Monday, January 25, 2021 : Reading Json URL File
    2:34:55 PM Monday, January 25, 2021 : setting media download server URL from Json File
    2:34:55 PM Monday, January 25, 2021 : Reading Json URL File
    2:34:55 PM Monday, January 25, 2021 : setting Dll path from Json File
    2:34:55 PM Monday, January 25, 2021 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v1
    2:34:55 PM Monday, January 25, 2021 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
    2:34:55 PM Monday, January 25, 2021 : TILibPath is: https://software-dl.ti.com/pspice/esd/models/library/library.zip
    2:34:56 PM Monday, January 25, 2021 : parameter count = 1
    2:34:56 PM Monday, January 25, 2021 : -wrapper
    2:34:59 PM Monday, January 25, 2021 : ReleaseVersion in XML: 17.40.004 InstalledVersion on system: 
    2:35:27 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:27 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:29 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:29 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:29 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:29 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:29 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:29 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:29 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:29 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:29 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:29 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:30 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:30 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:30 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:30 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:30 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:30 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:30 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:30 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:31 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:31 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:31 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:31 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:31 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:31 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:31 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:31 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:32 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:32 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:32 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:32 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:33 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:33 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:33 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:33 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:33 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:33 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:34 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:34 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:34 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:34 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:34 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:34 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:34 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:34 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:35 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:35 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:37 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:37 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:38 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:38 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:38 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:38 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:38 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:38 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:38 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:38 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    2:35:38 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    2:35:38 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    4:28:25 PM Monday, January 25, 2021 : Deleting file : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt
    4:28:29 PM Monday, January 25, 2021 : Response Content length = 1724
    4:28:29 PM Monday, January 25, 2021 : C:\Users\ITS_RLVD\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1724
    4:28:29 PM Monday, January 25, 2021 : Reading Json URL File
    4:28:29 PM Monday, January 25, 2021 : Setting TI Library URL from Json URL File
    4:28:29 PM Monday, January 25, 2021 : Reading Json URL File
    4:28:29 PM Monday, January 25, 2021 : setting media download server URL from Json File
    4:28:29 PM Monday, January 25, 2021 : Reading Json URL File
    4:28:29 PM Monday, January 25, 2021 : setting Dll path from Json File
    4:28:29 PM Monday, January 25, 2021 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v1
    4:28:29 PM Monday, January 25, 2021 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
    4:28:29 PM Monday, January 25, 2021 : TILibPath is: https://software-dl.ti.com/pspice/esd/models/library/library.zip
    4:28:29 PM Monday, January 25, 2021 : parameter count = 1
    4:28:29 PM Monday, January 25, 2021 : -wrapper
    4:28:30 PM Monday, January 25, 2021 : ReleaseVersion in XML: 17.40.004 InstalledVersion on system: 
    4:28:49 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    4:28:49 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)
    4:34:17 PM Monday, January 25, 2021 : error_code cdsVblRegisterInstallation: VblInternalError
    4:34:17 PM Monday, January 25, 2021 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-12)

  • Sivakumar,

    Thanks.

    Would you please share a screenshot of the error message?

    Thanks,
    JC

  • Sivakumar,

    Please check with your system administrator to see if your account is not allowed to read BIOS information.

    This must be enabled so the access key usage is verified.

    Thanks,
    JC

  • Hi JC,

    I will check that out.

    Regards,

    Sivakumar