PSPICE-FOR-TI: PSPICE-FOR-TI set up

I stopped firewall and / or anti-virus software, but the situation hasn't changed.

Is there anything else I can try?

Regards,
Akihiko Yokouchi/

Hello,

Installation for PSpice for TI requires access to the following:

• cdsplicwc.cadence.com on port 443
• https://downloads.ti.com
• https://software-dl.ti.com

Please check with your IT team that you have access to these locations. You can also try the following:

1. Open Internet Explorer (do not use a different browser)
2. Click on the settings (gear icon in top right) -> Internet Options
3. In the Internet Options, click on the Connections tab. Under the Connections tab, select “LAN settings”
4. In the LAN Settings,  uncheck the first box, “Automatically detect settings”
5. Click OK to close the LAN settings and OK again to close the Internet Options. You can close Internet Explorer.
6. Relaunch the installation

Please let me know if you have any further issues.

Thank you,

Jackie

Dear Jackie Hom

I tried to access https://downloads.ti.com/, but my browser shows ERR_INVALID_RESPONCE.
And when I try to access https://software-dl.ti.com, there is no response.
I changed the settings of Internet Explorer, but the same message as before is displayed.
Does it mean I don’t have access to the PSpice-for-TI?

Is this due to the company's system?
By the way, the situation is the same for personally managed personal computers.

Is there anything else I can try?
Please give me advice.

Regards,
Akihiko Yokouchi/

Hello Akihiko,

Can you please let me know what you see for this link? https://cdsplicwc.cadence.com/chws/test/connection.html

Could you please share your cdsPspiceTIlog.txt file, as described here: https://e2e.ti.com/support/tools/simulation-hardware-system-design-tools-group/sim-hw-system-design/f/simulation-hardware-system-design-tools-forum/988722/faq-pspice-for-ti-what-information-is-needed-for-troubleshooting

Thank you,

Jackie

Dear Jackie Hom

If you access ”">cdsplicwc.cadence.com/.../connection.html", Fig1 will be displayed.
Is this result correct?

And about "cdsPspiceTIlog.txt file", it will be as follows.
Can you understand what is the cause from the following?
After all firewall and / or anti-virus software seems to be a problem?

Regards,
Akihiko Yokouchi/

fig1

0:27:52 May 18, 2021: Initializing
0:27:52 May 18, 2021: Downloading URLs file from: pcb.cadence.com/.../TI_URLs.txt
0:28:02 May 18, 2021: Unable to connect to remote server.
0:28:02 May 18, 2021: C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt bytes downloaded = 0
0:28:02 May 18, 2021: Reading Json URL File
0:28:02 May 18, 2021: Exception while reading URL File: The file'C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt' was not found.
0:28:02 May 18, 2021: setting default production media download server URL
0:28:02 May 18, 2021: Reading Json URL File
0:28:03 May 18, 2021: Exception while reading URL File: The file'C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt' was not found.
0:28:03 May 18, 2021: setting default production Dll server URL
0:28:03 May 18, 2021: Chws URL is: cdsplicwc.cadence.com/.../v1
0:28:03 May 18, 2021: DownloadServerPath is: software-dl.ti.com/.../
0:28:03 May 18, 2021: parameter count = 1
0:28:03 May 18, 2021: -wrapper
0:28:03 May 18, 2021: An error occurred while reading the xml. Application will exit now: Unable to connect to the remote server.
0:28:03 May 18, 2021: Message: Unable to start the installation because the required files cannot be read from the server. Try again later. In case the problem persists, contact your local IT Support.
0:30:12 May 18, 2021: Initializing
0:30:12 May 18, 2021: Downloading URLs file from: pcb.cadence.com/.../TI_URLs.txt
0:30:13 May 18, 2021: Unable to connect to remote server.
0:30:13 May 18, 2021: C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt bytes downloaded = 0
0:30:13 May 18, 2021: Reading Json URL File
0:30:13 May 18, 2021: Exception while reading URL File: The file'C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt' was not found.
0:30:13 May 18, 2021: setting default production media download server URL
0:30:13 May 18, 2021: Reading Json URL File
0:30:13 May 18, 2021: Exception while reading URL File: The file'C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt' was not found.
0:30:13 May 18, 2021: setting default production Dll server URL
0:30:13 May 18, 2021: Chws URL is: cdsplicwc.cadence.com/.../v1
0:30:13 May 18, 2021: DownloadServerPath is: software-dl.ti.com/.../
0:30:13 May 18, 2021: parameter count = 1
0:30:13 May 18, 2021: -wrapper
0:30:13 May 18, 2021: An error occurred while reading the xml. Application will exit now: Unable to connect to the remote server.
0:30:13 May 18, 2021: Message: Unable to start the installation because the required files cannot be read from the server. Try again later. In case the problem persists, contact your local IT Support.
0:34:05 May 18, 2021: Initializing
0:34:05 May 18, 2021: Downloading URLs file from: pcb.cadence.com/.../TI_URLs.txt
0:34:05 May 18, 2021: Unable to connect to remote server.
0:34:05 May 18, 2021: C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt bytes downloaded = 0
0:34:05 May 18, 2021: Reading Json URL File
0:34:05 May 18, 2021: Exception while reading URL File: The file'C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt' was not found.
0:34:05 May 18, 2021: setting default production media download server URL
0:34:05 May 18, 2021: Reading Json URL File
0:34:05 May 18, 2021: Exception while reading URL File: The file'C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt' was not found.
0:34:05 May 18, 2021: setting default production Dll server URL
0:34:05 May 18, 2021: Chws URL is: cdsplicwc.cadence.com/.../v1
0:34:05 May 18, 2021: DownloadServerPath is: software-dl.ti.com/.../
0:34:05 May 18, 2021: parameter count = 1
0:34:05 May 18, 2021: -wrapper
0:34:06 May 18, 2021: An error occurred while reading the xml. Application will exit now: Unable to connect to the remote server.
0:34:06 May 18, 2021: Message: Unable to start the installation because the required files cannot be read from the server. Try again later. In case the problem persists, contact your local IT Support.
0:46:30 May 18, 2021: Initializing
0:46:30 May 18, 2021: Downloading URLs file from: pcb.cadence.com/.../TI_URLs.txt
0:46:32 May 18, 2021: Unable to connect to remote server.
0:46:32 May 18, 2021: C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt bytes downloaded = 0
0:46:32 May 18, 2021: Reading Json URL File
0:46:32 May 18, 2021: Exception while reading URL File: The file'C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt' was not found.
0:46:32 May 18, 2021: setting default production media download server URL
0:46:32 May 18, 2021: Reading Json URL File
0:46:32 May 18, 2021: Exception while reading URL File: The file'C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt' was not found.
0:46:32 May 18, 2021: setting default production Dll server URL
0:46:32 May 18, 2021: Chws URL is: cdsplicwc.cadence.com/.../v1
0:46:32 May 18, 2021: DownloadServerPath is: software-dl.ti.com/.../instal

Hello Akihiko,

I see there was an error while reading the TI_URLs.txt. I'm not sure why that would occur. Would you please give the installation another try? If that fails, you can trying manually adding the attached file to C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \

Please let me know your progress,

Thank you,

Jackie

{
	"LibUpdate_DeltaZip": "https://software-dl.ti.com/pspice/esd/models/library/delta.zip",
	"LibUpdate_VersionTxt": "https://software-dl.ti.com/pspice/esd/models/library/Pspice_Lib_Version.txt",
	"LibUpdate_UpdateDelta": "https://software-dl.ti.com/pspice/esd/models/library/UpdateDelta.json",
	"LibUpdate_UpdateConfig": "https://software-dl.ti.com/pspice/esd/models/library/UpdateConfigure.json",
	"LibUpdate_LibMetadata": "https://software-dl.ti.com/pspice/esd/models/library/library.json",
	"LibFirstInstall_LibraryZip": "https://software-dl.ti.com/pspice/esd/models/library/library.zip",
	"LibFirstInstall_LatestVersion": "17.40.006",
	"Installer_DownloadXML": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpiceForTIXML.xml",
	"Installer_BasePath": "https://software-dl.ti.com/pspice/esd/installer",
	"Installer_DownloadSetup": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpice-For-TI_setup.exe",
	"Licensing_URL": "https://cdsplicwc.cadence.com/chws/b2c/v1",
	"SoftwareUpdate_Expiry": {
		"Timestamp": "01:15:2099 15:07:19 GMT",
		"RegularMessage": {
			"PreHyperLink": "A new software update is available. Click Install to start the download. By installing the update, you accept the ",
			"HyperLink": "license agreement",
			"PostHyperLink": "."
		},
		"ForceMessage": {
			"PreHyperLink": "Latest updates must be installed to run the software. Click Install to start the download. By installing the update, you accept the",
			"HyperLink": "license agreement",
			"PostHyperLink": ".  Click Cancel to exit."
		}
	},
	"UTM_Keyword": {
		"TIPSpice_Install": "HQS=pspiceforti",
		"Full_Install": "HQS=pspiceforti"
	},
	"TI_URLs_Version": [
		"17_4_2020_S006"
	]
}

Dear Jackie Hom

I copied "TI_URLs.txt" to the specified folder.(fig1)
When I run "PSpice-For-TI_setup" (fig2), "TI_URLs.txt" disappears and an error message is displayed. (fig3)
"TI _ URLs.txt" remains erased thereafter.(fig4)

cdsPspiceTIlog.tex is as follows.
I deleted "TI _ URLs.txt" and tried to download it from the site, but did it fail?

Regards,
Akihiko Yokouchi/

fig1

fig2

fig3

fig4

17:11:42 May 22, 2021: Initializing
17:11:42 May 22, 2021: Deleting file: C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt
17:11:42 May 22, 2021: Downloading URLs file from: pcb.cadence.com/.../TI_URLs.txt
17:11:43 May 22, 2021: Unable to connect to remote server.
17:11:43 May 22, 2021: C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt bytes downloaded = 0
17:11:43 May 22, 2021: Reading Json URL File
17:11:43 May 22, 2021: Exception while reading URL File: The file'C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt' was not found.
17:11:43 May 22, 2021: setting default production media download server URL
17:11:43 May 22, 2021: Reading Json URL File
17:11:43 May 22, 2021: Exception while reading URL File: The file'C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt' was not found.
17:11:43 May 22, 2021: setting default production Dll server URL
17:11:43 May 22, 2021: Chws URL is: cdsplicwc.cadence.com/.../v1
17:11:43 May 22, 2021: DownloadServerPath is: software-dl.ti.com/.../
17:11:43 May 22, 2021: parameter count = 1
17:11:43 May 22, 2021: -wrapper
17:11:43 May 22, 2021: An error occurred while reading the xml. Application will exit now: Unable to connect to the remote server.
17:11:43 May 22, 2021: Message: Unable to start the installation because the required files cannot be read from the server. Try again later. In case the problem persists, contact your local IT Support.
17:14:19 May 22, 2021: Initializing
17:14:19 May 22, 2021: Deleting file: C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt
17:14:19 May 22, 2021: Downloading URLs file from: pcb.cadence.com/.../TI_URLs.txt
17:14:21 May 22, 2021: Unable to connect to remote server.
17:14:21 May 22, 2021: C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt bytes downloaded = 0
17:14:21 May 22, 2021: Reading Json URL File
17:14:21 May 22, 2021: Exception while reading URL File: The file'C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt' was not found.
17:14:21 May 22, 2021: setting default production media download server URL
17:14:21 May 22, 2021: Reading Json URL File
17:14:21 May 22, 2021: Exception while reading URL File: The file'C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt' was not found.
17:14:21 May 22, 2021: setting default production Dll server URL
17:14:21 May 22, 2021: Chws URL is: cdsplicwc.cadence.com/.../v1
17:14:21 May 22, 2021: DownloadServerPath is: software-dl.ti.com/.../
17:14:21 May 22, 2021: parameter count = 1
17:14:21 May 22, 2021: -wrapper
17:14:21 May 22, 2021: An error occurred while reading the xml. Application will exit now: Unable to connect to the remote server.
17:14:21 May 22, 2021: Message: Unable to start the installation because the required files cannot be read from the server. Try again later. In case the problem persists, contact your local IT Support.
17:16:24 May 22, 2021: Message: Another instance of this installation is in progress. Close or complete that instance, and then launch the installer.
17:16:42 May 22, 2021: Message: Another instance of this installation is in progress. Close or complete that instance, and then launch the installer.
17:18:28 May 22, 2021: Initializing
17:18:28 May 22, 2021: Deleting file: C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt
17:18:28 May 22, 2021: Downloading URLs file from: pcb.cadence.com/.../TI_URLs.txt
17:18:29 May 22, 2021: Unable to connect to remote server.
17:18:29 May 22, 2021: C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt bytes downloaded = 0
17:18:29 May 22, 2021: Reading Json URL File
17:18:29 May 22, 2021: Exception while reading URL File: The file'C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt' was not found.
17:18:29 May 22, 2021: setting default production media download server URL
17:18:29 May 22, 2021: Reading Json URL File
17:18:29 May 22, 2021: Exception while reading URL File: The file'C: \ Users \ yoko \ AppData \ Roaming \ Cadence \ PspiceTIInstall \ TI_URLs.txt' was not found.
17:18:29 May 22, 2021: setting default production Dll server URL
17:18:29 May 22, 2021: Chws URL is: cdsplicwc.cadence.com/.../v1
17:18:29 May 22, 2021: DownloadServerPath is: software-dl.ti.com/.../
17:18:29 May 22, 2021: parameter count = 1
17:18:30 May 22, 2021: -wrapper
17:18:30 May 22, 2021: An error occurred while reading the xml. Application will exit now: Unable to connect to the remote server.
17:18:30 May 22, 2021: Message: Unable to start the installation because the required files cannot be read from the server. Try again later. In case the problem persists, contact your local IT Support.

Dear Jackie Hom

If you access "">pcb.cadence.com/.../TI_URLs.txt" (fig1), you can download "TI_URLs.txt". (fig2)
But why does the download by "PSpice-For-TI_setup.exe" fail?
Do you have anything to try?
Please give me advice.

Regards,
Akihiko Yokouchi/

fig1

fig2

Hello Akihiko,

I am requesting help from the software developer, Cadence Design Systems. They have resolved similar issues in the past. We may need your system info or contact info. I am going to contact you through this forum's private messaging system. Please accept my request so we can communicate further in private.

Thank you,

Jackie