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Bob,
One of the features of the program is to automatically download the latest database for this tool and for other tools. If you do not have an internet connection this folder will not be updated. Also make sure the feature is enabled if you have an internet connection (see below). When updated, the software creates a "LabView Data" folder. This is most often located in your "Documents" folder (see below). If you have other computers with the software working, you could copy the folder using a ZIP Stick to this computer. Let me know if this helps.
Art
Hi Art. That did it. For whatever reason a few of the folders inside the LabView folder were empty (particularly the INA data folder). I copied the entire LabView folder in from another win 10 machine, and all the INA's appeared.
Thanks so much!