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WEBENCH® Tools/LDC1312: Can't download exported CAD data

Part Number: LDC1312

Tool/software: WEBENCH® Design Tools

Hi Alfred,

We have the same kind of problem for oil designer tool.

When we used coil designer in September of last year, after clicking "Export" button,  "Download" button was indicated and it was possible to download Altium data.

But even if we execute "Export design" now, after clicking "Export" button, "Download" button isn't indicated, and we can no longer download Altium data.

We execute "Export design" now.

If we click "Export" button,  "Download" button isn't indicated, and nothing changes.

Please tell us why it was such situation.

Best regards.

Taka Ishii