May we request for the step file/3D model of TIDA-00909 on behalf of our customer?
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thank you for checking.
My understanding of 3D step models is that these are mainly for (mechanical) PCB peripherals such as switches, connectors and displays.
We have done the TIDA-00909 design with Altium Designer and used components like IC, resistors, capacitors, connectors, etc. from the corresponding Altium Designer library.
We have not used any 3D step model file in the TIDA-00909 Altium CAD project and do not plan for.
If your customer has Altium and opens the TIDA-00909 Altium CAD project, he may be able to export/import 3D step models as mentioned in the Altium Designer documentation. For questions on Altium, he needed of course contact the Altium Designer support.