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TIDA-00254: Camera can not connect

Part Number: TIDA-00254


Good day.

Our customer has the following question;

When using DLP_LightCrafter_4500_3D_Scanner_Application.exe  the projector connects but the camera does not. The error is CAMERA_ID_INVALID.
In DLP_LightCrafter_4500_3D_Scan_Application_Config.txt is CAMERA_TYPE = 0  

When using the software from Flir the camera works without problems.

Do you have any advice to solve this problem?

Looking forward to your response. Thank you.