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CC2538-CC2592EMK: SmartRF Studio 7, device control panel can not open

Part Number: CC2538-CC2592EMK

SmartRF Studio, the device control panel can not open.

cc2538-cc2592 Evaluation Module Kit mounted to SmartRF06EB, which is connected to windows PC (SmartRF 7 2.28.0 version).

The board can be detected, but can not open the device control panel. The pop-up error message is shown below.

I also tried the CC2650EM board with the same SmartRF06EB (jumper and switch configurations), and the device control panel CAN be opened successfully. 

Could anyone support me to solve this bug?

Best regards