This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

CC2650STK: SO# 911401 - The temperature sensor does not report anything...

Part Number: CC2650STK

Hello,

can you possibly advise on a customer issue with this Development Kit, which we sold to him?

The customer provided the following description:

-------

I received the delivery yesterday.
And today I put the CC2650STK into operation.
In doing so, I noticed that one sensor is not reporting.
Specifically, the temperature sensor does not show anything. (Ambient Temperature Data). Actually the most important part for me. 

I immediately looked to see where this is located on the circuit board:

In the schematic I see, this is U4. (I must say, well documented by TI):

It should be equipped here:

However, this is missing from the delivered part:

Here is the photo from the microscope: The component is simply not there.

Can you advise if this is just a defect of this board, or if this could be any issue that might also affect other boards, or is possibly an intentional change, based on the board revision?

The board we shipped is from Lot# 02142017I2, DC 1809 received for PO#: 029-SV891

Thank you very much.
Best regards
Adnan