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SENSORTAG-SW: SENSORTAG-SW restarts or crashes when trying to push data from a SensorTag device to a ThingsBoard instance

Part Number: SENSORTAG-SW
Other Parts Discussed in Thread: CC2650

I have connected CC2650 SimpleLink SensorTag to the Sensortag Android app. When I try to push data to to a ThingsBoard instance on my LAN, the app either crashes or restarts.

Steps to reproduce:

1) Start SensorTag device.

2) Start Android SensorTag app.

3) Choose the SensorTag device on the main screen

4) Press Advanced-button under "Cloud View"

5) Set up Cloud as follows:

a) Cloud service: Choose "Custom"

b) Username: Use access token from ThingsBoard

c) Password: Leave empty

d) DeviceID: Leave as is

e) Broker Address: Enter the LAN-address of ThingsBoard instance

f) Broker Port: Enter the port address of ThingsBoard instance

g) Publish Topic: Enter "v1/devices/me/telemetry"

h) Clean session: Enable

i) Use SSL: Enable

j) Press "Save"

6) Enable "Push to Cloud"

7) The app does not connect, but instead restarts or crashes.

Sensortag App Version: v,5,4,0 (Build 47)

CC2650 SimpleLink SensorTag details:

- Firmware rev.: 1.30

- Hardware rev.: PCB 1.2/1.3

Android device details:

- Type: Samsung Galaxy A7 (2018)

- Mod.nr.: SM-A750FN/DS

- Android v.: 9

- Kernel v.: 4.4.111-15516145

  • Hi Eric,
    Are you trying to use the sensortag app towards something else than a sensortag? Have you tried TI SimpleLink Starter App? (or lightblue for that matter)
  • Hi Joakim,

    I think I was a bit too brief in my first "explanation" of the problem. I am connecting to a SimpleLink device, and I am trying to push data from that device to a ThingsBoard instance. I have changed my post above and added detail.

    Best regards, Eric
  • Hi Eric,
    I understand better now. I have reached out to the app developer to comment on expected behaviour.
  • Hi Eric,

    Unfortunately, I have not been able to get any constructive feedback on the topic yet. Have you been able to progress?

  • Hi,

    Not with the TI SensorTag, I haven't. My project has a lot of moving parts - presentation layer, data cleaning and machine learning, and the data collection layer using an IoT "starter kit". The idea is to get to a working MVP fast, so it would be preferable to use something right out of the box for data collection at this stage. The TI SensorTag with its accompanying Android app is only one of several platforms we are trying out. To put it bluntly; If it isn't really working out of the box, we just use something else...

    Cheers,

    Eric