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CC Debugger not recognized by Flash Programmer

My CC Debugger (unsure of number - only shows up in Device Manager as "CC Debugger") is not recognized by TI Flash Programmer app (NOT V2).  When connected to the device, the debugger light turns red and is recognized in Device Manager, but the light does not turn green when connected to the device that needs to be programmed (via TagConnect cord), and is not recognized in the device list in Flash Programmer.

I updated the debugger firmware successfully and the device has worked in the past.

Any advice is appreciated.