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TIDC-CC2650STK-SENSORTAG: BUG in the downloaded the app from the google play store

Part Number: TIDC-CC2650STK-SENSORTAG
Other Parts Discussed in Thread: CC2650STK

Hi Team, 

Good day. I am posting this inquiry on behalf of our customer.

I recently bought the CC2650STK Sensortag
however, when I downloaded the app from the google play store, it is not starting up.
The error states that the app closed because the app has a bug.

Please help to advise. Thank you for extending your support.

Kind regards, 

Marvin