SMARTRFTRXEBK: Evaluation board - screen damaged upon arrival.

user4797526

Part Number: SMARTRFTRXEBK

The evaluation board that was ordered from the TI Store arrived with a damaged screen. How can I get a replacement screen or replacement evaluation board?

over 3 years ago

0 Elin W over 3 years ago

TI__Genius 14845 points

Hi,

If the board is damaged upon arrival, you can ask for a replacement board here:

Thanks,
Elin

0 user4797526 over 3 years ago in reply to Elin W

Prodigy 40 points

Hi Elin,

I was asked by customer support to give them the thread number.

Is the thread number 3615559?

Thanks & regards,

Nick

0 Elin W over 3 years ago in reply to user4797526

TI__Genius 14845 points

Hi Nick,

I don't know which thread number they are referring to so I'd recommend you to check with them.

Thanks,
Elin

0 TER over 3 years ago in reply to Elin W

TI__Guru**** 317180 points

Just give the full link to this thread, that normally works.

0 user4797526 over 3 years ago in reply to TER

Prodigy 40 points

Thanks very much TER and Elin W!

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SMARTRFTRXEBK: Evaluation board - screen damaged upon arrival.