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CC2510-CC2511DK: CC2510-CC2511DK, A usb dongle cc2511 does not work

Part Number: CC2510-CC2511DK

A usb dongle cc2511 does not work

not blink Power  led

and also packet sniffer sw does not recognize any my cc2511 dongle

When i connect the dongle to PC directly, It is not work.

It seems not work porperly, power led turn off and windows OS does not recognize my usb dongle

can you replacement a usb dongle  to a new tested one?