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LAUNCHXL-CC1312R1: LAUNCHXL-CC1312R1 FW update fail and could not be detect by computer

Part Number: LAUNCHXL-CC1312R1

Hi Ti,

I had received two samples of the LAUNCHXL-CC1312R1 evaluation kits

When I executed "Debug" from "Code Composer Studio", they meet the FW upgrade process.

However, one of them was updated fail, and the on connecting to the USB port of the computer, no LEDs are glowing and no COM ports are being made. (THE OTHER ONE WORKS FINE. COM PORTS ARE AVAILABLE AND LED GLOWS TOO).

Is there any process that could fix the failed EVB?

Thanks.