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CC3200: The CC3200 is rejecting our customer's cert - we don't know why

Part Number: CC3200

Hi,

I have been helping one of our customers with some connectivity issues with these CC3200 chips. 

They upgraded their Cisco equipment from WISM2 to Cisco Catalyst 9800 and these chips have struggled to connect. 

Nothing else changed in their network, ISE, Access Points, etc remain the same. 

This thread describes our problems EXACTLY: 

https://e2e.ti.com/support/wireless-connectivity/wi-fi-group/wifi/f/wi-fi-forum/927305/cc3235modsf-wpa2-enterprise-eap-tls-connection-issue/3431152#3431152

But there hasn't been a resolution yet. 

If anyone can help me pull logs from the CC3200 to at least find out why it's rejecting the cert that would be extremely helpful. 

I have some screenshots but they contain sensitive information. I can provide some in a private message if that's possible. 

Thank you.