Hello Team,
My customer would like to know any update regarding the certification of the device posted in the e2e thread below.
Thanks in advance.
Regards,
Renan
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Hello Team,
My customer would like to know any update regarding the certification of the device posted in the e2e thread below.
Thanks in advance.
Regards,
Renan
Hi Renan,
We have moved forward with the plan to update this certification with our test house. The original timeline for the update was estimated to be ~6 weeks.
We will be monitoring the status of the work and can provide an update on when we expect it to complete and for us to have the reports updated.
Best Regards,
Ben M
Hi Benjamin,
Good day.
Any update on this? the customer is asking for an update.
Regards,
Josel
Hi Joselito,
I can confirm that this testing is in progress with our certification house. I don't believe they have completed the work or sent the updated reports yet.
We will check in with the test house to confirm the status and latest timeline for completion. I've also reassigned this thread to a new member of our team who will be monitoring the progress and provide future updates.
Best,
Ben M
Thanks Ben -
Jessica M. Torres - can you reply with a status update on this by Wednesday?
Greetings Jim,
Apologies for the delay, the test house has the hardware set up and is targeting to finish certification by end of September.
BR,
Jessica M. Torres