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CC2538-CC2592EM-RD: CC2538-CC2592 no answer and MEM Error

Maxime LA
Prodigy 40 points
Part Number: CC2538-CC2592EM-RD
Other Parts Discussed in Thread: CC2538

Hello everyone,

I have set up a system with this product:

      - MGM220P for EndDevice

      - CC2538-CC2592EM-RD for coordinator

      - RevPi Core 3+ for manage the system

All work fine for my EndDevice.

On my RevPi, i have installed zigbee2mqtt and on my coordinator i have installed JH_2538_2592_ZNP_USB_20201010.

All my system work fine but customer installation have this problem : 

- The coordinator stop send message but no error message come on zigbee2mqtt

- When we see that no message are receive, we try to set the permit join and the result is the following:

info  2021-11-24 09:01:15: Zigbee: allowing new devices to join.
error 2021-11-24 09:01:16: Failed to call 'BridgeLegacy' 'onMQTTMessage' (Error: SREQ '--> ZDO - mgmtPermitJoinReq - {"addrmode":15,"dstaddr":65532,"duration":254,"tcsignificance":0}' failed with status '(0x10: MEM_ERROR)' (expected '(0x00: SUCCESS)')
    at Object.func (/opt/zigbee2mqtt/node_modules/zigbee-herdsman/src/adapter/z-stack/znp/znp.ts:322:27)
    at Queue.executeNext (/opt/zigbee2mqtt/node_modules/zigbee-herdsman/src/utils/queue.ts:32:32))

More information:

Zigbee2mqtt version : 1.21.2
Zigbee-Herdsman version : 0.13.149
Coordinator CC2538 revision : 20201010
Type Stack : zStack30x

I don't have any acces of the source code of my coordinator so i can't investigate in this code.

I have some questions:

- Could you have information about other software available for my coordinator ?

- I need to connect 60 childrens with no router. An idea about an other device to use as coordinator ?

- Any idea about this problem or clue to investigate ?

Best regards,

Max

  • +1
    Guru 735625 points

    I would suggest you to refer to TI Zigbee 3.0 Linux gateway reference design at https://dev.ti.com/tirex/explore/node?node=AL.mhj7OJsqSyP0O2HsjWg__BSEc4rl__LATEST  and you should have to rebuild ZNP for your CC2538-CC2592 to allow 60 devices in association table.

  • 0 in reply to YiKai Chen
    Prodigy 40 points

    Thanks for you answer,

    I failed check Resolve but not ready :p

    I search a software wich can transmit data in MQTT or an other board with CC538 implement with UART and a component like FTDI.

  • 0 in reply to Maxime LA
    TI__Guru**** 211327 points

    Hello Max,

    Is this a continuation of your previous E2E thread?  Can you please comment on what has changed since then?

    Regards,
    Ryan

  • 0 in reply to Ryan Brown1
    Prodigy 40 points

    Hello Ryan,

    Yes i have recreate a topic because the last are not available for reply.

    After all reinstalled and verify all, my coordinator work great on my lab. After installation in my customer and after 4 days of works, my coordinator crash like my message:

    1) Coordinator seem don't receive from zigbee EndDevice information

    2) After that, if we try to set permit join, we have MEM Error message.

    3) After turn OFF/ON system, the restart to work great

    Changement between my lab and my customer installation are the following:

                 - MQTT broker

                 - Node-Red but they send me there Flow and no problem for me

                 - Security communication (proxy and firewall)

                 - Profil user

    I see on there log, that this command are send to my system : zigbee2mqtt/bridge/devices/get # so my system reply on zigbee2mqtt/bridge/config/devices and zigbee2mqtt/bridge/log for every announce on network.

    I ask question about this command to Koenkk and he said that the problem can't specifically provide from this.

    I ask question about MEM Error and it's not a specific error, it's just represent a crash of the coordinator software. 

    At this moment i have no solution to try to solve this problem,

    I would like to try a new CC2538 hardware with UART to USB to try the Koenkk software.

    I'm intresting if you have advice about this problem or if you know references of hardware that i can use with zigbee2mqtt and with 60 children without router ?

    Maybe an other software for CC2538 which match with zigbee2mqtt.

    Thanks for your help,

    Best regards,

    Max

  • 0 in reply to Maxime LA
    TI__Guru**** 211327 points

    My immediate concern is to make sure that the host processor does not attempt to delete the ZDO endpoint.   In order to change transport layers or increase the NWK_MAX_DEVICE_LIST you will need to obtain the source ZNP project and re-build it with the desired settings.  I will be unable to help with this request as I do not work specifically with zigbee2mqtt solutions.

    Regards,
    Ryan

  • 0 in reply to Ryan Brown1
    Prodigy 40 points

    I understand and thanks for you help Ryan.

    I can't obtain the source code.

    I will try to change my hardware with a CC2538 + CH340 where koenkk git give the code for coordinator and i will try with that.

    Best regards,

    Max