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CC2538DK: issue with upload hex file

Part Number: CC2538DK
Other Parts Discussed in Thread: CC2538, CC2592

When I try to upload any hex file to CC2538 CC2592, it fails. error message is 

>Connecting over serial bootloader failed: No response from device. Device may not be in bootloader mode. Reset device and try again.

>If problem persists, check connection and baud rate.

>Failed to create device object.

I have installed  CP210x USB to UART Bridge VCP Drivers for Windows 10 Universal (v10.1.7).

Kindly give me solution to upload hex file.