Windows 8: Could not run the Uniflash

Kaka

Other Parts Discussed in Thread: UNIFLASH, CC3200

Hi community member,

Please let me confirm the following question.

[Question]

Does the Uniflash support by windows 8? When my customer would like to run the uniflash on windows 8, it could not work. I attached the log message as below.

*****************************************************************

!SESSION 2015-07-19 17:54:14.938 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.6.0_13
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=ja_JP
Command-line arguments:  -os win32 -ws win32 -arch x86 -data @noDefault

!ENTRY org.eclipse.osgi 4 0 2015-07-19 17:54:16.125
!MESSAGE Application error
!STACK 1
java.lang.Error: Invalid memory access
    at com.sun.jna.Native.invokePointer(Native Method)
    at com.sun.jna.Function.invokePointer(Function.java:470)
    at com.sun.jna.Function.invokeString(Function.java:651)
    at com.sun.jna.Function.invoke(Function.java:395)
    at com.sun.jna.Function.invoke(Function.java:315)
    at com.sun.jna.Library$Handler.invoke(Library.java:212)
    at $Proxy0.FSUtil_Get_TemporaryFile_Dir(Unknown Source)
    at com.ti.common.core.utils.local.CoreUtilsProvider.getTemporaryFileDir(CoreUtilsProvider.java:24)
    at com.ti.common.core.CoreUtils.getTemporaryFileDir(CoreUtils.java:114)
    at com.ti.uniflash.rcp.Application.getRuntimeAppDir(Application.java:91)
    at com.ti.uniflash.rcp.Application.getWorkspaceDir(Application.java:98)
    at com.ti.uniflash.rcp.Application.setupWorkspaceFolder(Application.java:105)
    at com.ti.uniflash.rcp.Application.start(Application.java:32)
    at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:353)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:180)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:629)
    at org.eclipse.equinox.launcher.Main.basicRun(Main.java:584)
    at org.eclipse.equinox.launcher.Main.run(Main.java:1438)

*****************************************************************

Regarding to the TI's wiki , it does not support the windows 8.

However, other community members are works it with using Windows 8. Thus, would you please teach the way in case of using the windows8?

If you have any questions, please let me know.

Best regards.

Kaka

over 8 years ago

0 Shlomi Itzhak over 8 years ago

TI__Guru 56345 points

Hi,

All testing is done on Windows7 but members have been working on Windows 8.x as well.

Usually, it is around installation (driver signatures, etc) that it fails but not during regular work.

I'll loop in other experts to get some more valuable logs.

Shlomi

0 danishinnis over 8 years ago in reply to Shlomi Itzhak

TI__Mastermind 22060 points

Hi,

I'd like to confirm that the installation was ok. Could you please zip up the contents of the install_logs folder in the install directory and post them here?

Thanks

Danish

0 Kaka over 8 years ago in reply to danishinnis

Guru 24520 points

Hi Danish,

Thank yo for your response.

I attached that file to this post.

If you have any question, please let me know.

Best regards.

Kaka

7024.install_logs.zip

0 danishinnis over 8 years ago in reply to Kaka

TI__Mastermind 22060 points

Hi Kaka,

It looks like your installation did not complete correctly. There seems to be a lot of non-ascii characters in the log file. Is it possible that your language is set to something other than English? If so, could you set it to English, delete the contents of c:\ti\uninflash_3.2 and try again? By the way, Uniflash 3.3 has been released.

Danish

0 Kaka over 8 years ago in reply to danishinnis

Guru 24520 points

Hi Danish,

Thank you for response.
Now my customer used the Uniflash ver3.3. And it run on windows8.1 PC.

They checked whether the launchPad recognized by PC. As a result, it recognized.
However, CC3200 LaunchPad could not connect even though they set the correctly settings.
And showed the following message.
*********************************************************************************************************
[00:42:41] Begin Format operation.
[00:42:42] INFO: > Executing Operation: Connect
[00:42:42] FATAL: --- Can't connect to device !! ---
[00:42:45] FATAL: Error connecting to the device. Please check your COM port settings. Error code: 1
[00:42:45] INFO: > Executing Operation: Disconnect
[00:42:45] ERROR: Error disconnecting from the device. Error code: 0
[00:42:45] Operation Format returned.
[00:42:53] Begin Format operation.
[00:42:54] INFO: > Executing Operation: Connect
[00:42:54] FATAL: --- Can't connect to device !! ---
[00:42:56] FATAL: Error connecting to the device. Please check your COM port settings. Error code: 1
[00:42:56] INFO: > Executing Operation: Disconnect
[00:42:56] ERROR: Error disconnecting from the device. Error code: 0
[00:42:56] Operation Format returned.
[00:43:04] Begin Format operation.
[00:43:05] INFO: > Executing Operation: Connect
[00:43:07] INFO: setting break signal
[00:43:08] INFO: detecting FTDI for device reset
[00:43:25] ERROR: ---reading ACK signal failed---
[00:43:25] WARNING: ---seting break signal to false failed---
[00:43:27] INFO: setting break signal
[00:43:28] INFO: detecting FTDI for device reset
[00:43:44] ERROR: ---reading ACK signal failed---
[00:43:44] WARNING: ---seting break signal to false failed---
[00:43:46] INFO: setting break signal
[00:43:47] INFO: detecting FTDI for device reset
[00:44:04] ERROR: ---reading ACK signal failed---
[00:44:04] WARNING: ---seting break signal to false failed---
[00:44:06] INFO: setting break signal
[00:44:07] INFO: detecting FTDI for device reset
[00:44:23] ERROR: ---reading ACK signal failed---
[00:44:23] WARNING: ---seting break signal to false failed---
[00:44:23] FATAL: --- Can't connect to device !! ---
[00:44:23] FATAL: Error connecting to the device. Please check your COM port settings. Error code: -3
[00:44:23] INFO: > Executing Operation: Disconnect
[00:44:23] Operation Format returned.
[00:46:25] Begin Program operation.
[00:46:26] INFO: > Executing Operation: Connect
[00:46:28] INFO: setting break signal
[00:46:29] INFO: detecting FTDI for device reset
[00:46:45] ERROR: ---reading ACK signal failed---
[00:46:45] WARNING: ---seting break signal to false failed---
[00:46:47] INFO: setting break signal
[00:46:48] INFO: detecting FTDI for device reset
[00:47:05] ERROR: ---reading ACK signal failed---
[00:47:05] WARNING: ---seting break signal to false failed---
[00:47:07] INFO: setting break signal
[00:47:08] INFO: detecting FTDI for device reset
[00:47:24] ERROR: ---reading ACK signal failed---
[00:47:24] WARNING: ---seting break signal to false failed---
[00:47:26] INFO: setting break signal
[00:47:27] INFO: detecting FTDI for device reset
[00:47:44] ERROR: ---reading ACK signal failed---
[00:47:44] WARNING: ---seting break signal to false failed---
[00:47:44] FATAL: --- Can't connect to device !! ---
[00:48:40] FATAL: Error connecting to the device. Please check your COM port settings. Error code: -3
[00:48:40] INFO: > Executing Operation: Disconnect
[00:48:40] Operation Program returned.
[00:48:58] Begin Format operation.
[00:48:59] INFO: > Executing Operation: Connect
[00:49:01] INFO: setting break signal
[00:49:02] INFO: detecting FTDI for device reset
[00:49:19] ERROR: ---reading ACK signal failed---
[00:49:19] WARNING: ---seting break signal to false failed---
[00:49:21] INFO: setting break signal
[00:49:22] INFO: detecting FTDI for device reset
[00:49:38] ERROR: ---reading ACK signal failed---
[00:49:38] WARNING: ---seting break signal to false failed---
[00:49:40] INFO: setting break signal
[00:49:41] INFO: detecting FTDI for device reset
[00:49:58] ERROR: ---reading ACK signal failed---
[00:49:58] WARNING: ---seting break signal to false failed---
[00:50:00] INFO: setting break signal
[00:50:01] INFO: detecting FTDI for device reset
[00:50:17] ERROR: ---reading ACK signal failed---
[00:50:17] WARNING: ---seting break signal to false failed---
[00:50:17] FATAL: --- Can't connect to device !! ---
[00:50:17] FATAL: Error connecting to the device. Please check your COM port settings. Error code: -3
[00:50:17] INFO: > Executing Operation: Disconnect
[00:50:17] Operation Format returned.
[00:59:35] Begin Format operation.
[00:59:36] INFO: > Executing Operation: Connect
[00:59:38] INFO: setting break signal
[00:59:39] INFO: detecting FTDI for device reset
[00:59:55] ERROR: ---reading ACK signal failed---
[00:59:55] WARNING: ---seting break signal to false failed---
[00:59:57] INFO: setting break signal
[00:59:58] INFO: detecting FTDI for device reset
[01:00:15] ERROR: ---reading ACK signal failed---
[01:00:15] WARNING: ---seting break signal to false failed---
[01:00:17] INFO: setting break signal
[01:00:18] INFO: detecting FTDI for device reset
[01:00:34] ERROR: ---reading ACK signal failed---
[01:00:35] WARNING: ---seting break signal to false failed---
[01:00:37] INFO: setting break signal
[01:00:38] INFO: detecting FTDI for device reset
[01:00:54] ERROR: ---reading ACK signal failed---
[01:00:54] WARNING: ---seting break signal to false failed---
[01:00:54] FATAL: --- Can't connect to device !! ---
[01:00:54] FATAL: Error connecting to the device. Please check your COM port settings. Error code: -3
[01:00:54] INFO: > Executing Operation: Disconnect
[01:00:54] Operation Format returned.
*********************************************************************************************************

If you have any questions, please let me know.
Best regards.
Kaka

0 Shlomi Itzhak over 8 years ago in reply to Kaka

TI__Guru 56345 points

Hi Kaka,

It seems Uniflash cannot connect to the target device.

Can you please follow the online troubleshooting and let me know the result?

http://software-dl.ti.com/ecs/cc31xx/tools/Uniflash/Uniflash%20Debugging.htm

Shlomi

0 Shlomi Itzhak over 8 years ago in reply to Shlomi Itzhak

TI__Guru 56345 points

Hi,

Did the above post answer your query? please verify the answer.

Shlomi

0 Kaka over 8 years ago in reply to Shlomi Itzhak

Guru 24520 points

Hi Shlomi,

Thank you for your support.
We could not resolve this issue even though my customer followed that URL in your previous post.
So, we encouraged them to use the Windows 7.

Best regards.
Kaka

0 Shlomi Itzhak over 8 years ago in reply to Kaka

TI__Guru 56345 points

Kaka,

OK then. If the customer still insist on Windows8 please open a new thread and link to this one.

Shlomi

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Windows 8: Could not run the Uniflash