Betreff:
Re: Problem when using Matlab Runtime V851(32Bit) [ ref:_00Di0Ha1u._5003q1KQJOL:ref ]
Von:
US MathWorks Support <support@mathworks.com>
Datum:
12.06.2020, 22:48
An:


Hello Prasanna,

I am writing in reference to your Technical Support Case #04299243 regarding 'Problem when using Matlab Runtime V851(32Bit)'.

I understand you are experiencing a crash that returns a crash log generated by a MATLAB routine.

Unfortunately, the tool described is a third party tool. This is not created by MathWorks, but instead Texas Instruments. For this reason, MathWorks is not in a place to provide technical support. It would be best to reach out to the developer of the application for support. 

Based on the crash log, the crash could be graphics related. You may try updating your graphics driver, but this is based on limited information. The creator of the application will have the source code and therefore be able to investigate the issue. 

For the reasons above, I am going to close this case on my end. If you have any further questions, feel free to reply. 

Sincerely,
Max Tracy
MathWorks Technical Support Department

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