so, this sounds weird probably- protect a protection device. We use ISO7521 and ISO7641 in our medical devices for the galvanic isolation of the data interface. Meantime, some customers managed to destroy the ISO devices, most likely by means of ESD.
The failure symptom is that one or more data channels do not work anymore, some ICs had excessive power consumption.
I'm sure this is a common problem, but I failed to find anything useful with all searches. So far, we encourage customers to put ESD best practices in place, but... ;)
Question is: Is there a common way to deal with excessive ESD voltages other than external ESD measures?
Thank you :)
Bernhard