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Starterware/AM5728: TMDSCM572x camera module

Part Number: AM5728
Other Parts Discussed in Thread: TMDSCM572X

Tool/software: Starterware

Hi,

We ordered  TMDSCM572x camera module from below link:


The features show it as 3 Mega Pixel camera module but we received 1 Mega Pixel module. We need 3 Mega Pixel camera module for our development.

Please lets know how to get 3 Mega Pixel camera module and lets know how to replace the 1 mega pixel camera module.

Regards,

Prashant

PathPartner tech. pvt. ltd

  • Hi,

    Please contact your vendor. This forum does not support sales issues.
  • Hi Biser,

    We have ordered the product from TI store only. Please lets know with whom do we need to contact.

    Please find below details for your reference.

    -------------------------------------------------------------------------------------

    From: sales@ti-estore.com [mailto:sales@ti-estore.com]

    Sent: 02 August 2017 05:54

    To: chakravarthy.l@pathpartnertech.com

    Subject: TI store: Your Order Items have been Shipped.

    Shipment Notification

    Texas Instruments

    Dear Lingamgunta Chakravarthy :

    Thank you again for shopping at the TI Store. We have delivered one or more of your ordered items.

    For physical shipments, you can find the carrier name and tracking number of your item(s) below. Please note that orders with multiple items may be shipped in separate boxes at no additional shipping charge to you. If you have any remaining items, we will send you another confirmation e-mail when those items are shipped.

    Thank You.

    TI Store

    ORDER SUMMARY

    Order Number: 1543362

    Ordered on: 7/31/2017 10:58:24 AM

    Ordered by: Lingamgunta Chakravarthy

    Order Total: 65.00

    Order Status: View Online

    -------------------------------------------------------------------------------------

    regards,

    Lakshmi Sankar

    PathPartner Technology Pvt Ltd

  • Well, you have a mail contact: sales@ti-estore.com You should contact them.

    I repeat, this is strictly a technical forum and we do not handle or forward such queries.
  • The TI store also has a help page, which you can consult about how to proceed:  

  • I can shed some light here....the original sensor used in the camera went EOL (3Mpixel) and we have replaced by one that is 1MPixel only, but it has a longer life time since it is automotive qualified. I am sorry for the confusion.