Good day,
Having problems installing CCS v 5.1.1.00031 on Win 7 Dell. Errors posted below.
I see this is a common problem solved here on the forum more than once, but the other solutions I've seen don't work for me.
I've followed the instructions at http://processors.wiki.ti.com/index.php/Troubleshooting_CCS#Installation and deleted InstallJammer CCSv4 & CCSv5 registry folders.
This is the offline installer, and same download copy installed fine on a separate PC.
My errors are below. Hope you can help!
Thanks,
Joel
Error in action ExecuteAction
Error in action ExecuteScript
could not read "C:\CCS51/baserepo/eclipsebase_setup_3.7.1.0.exe": no such file or directory while executing"::InstallJammer::actions::$component $this" while executing"$obj execute" (procedure "::InstallJammer::ExecuteActions" line 69) invoked from within"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval" (procedure "::InstallJammer::actions::ExecuteAction" line 35) invoked from within"::InstallJammer::actions::$component $this" while executing"$obj execute" (procedure "::InstallJammer::ExecuteActions" line 69) invoked from within"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval" (procedure "::InstallJammer::actions::ExecuteAction" line 35) invoked from within"::InstallJammer::actions::$component $this" while executing"$obj execute" (procedure "::InstallJammer::ExecuteActions" line 69) invoked from within"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval" (procedure "::InstallJammer::actions::ExecuteAction" line 35) invoked from within"::InstallJammer::actions::$component $this" while executing"$obj execute" (procedure "::InstallJammer::ExecuteActions" line 69) invoked from within"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval" (procedure "::InstallJammer::actions::ExecuteAction" line 35) invoked from within"::InstallJammer::actions::$component $this"Error in action ExecuteAction
could not read "C:\CCS51/baserepo/eclipsebase_setup_3.7.1.0.exe": no such file or directory while executing"::InstallJammer::actions::$component $this" while executing"$obj execute" (procedure "::InstallJammer::ExecuteActions" line 69) invoked from within"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval" (procedure "::InstallJammer::actions::ExecuteAction" line 35) invoked from within"::InstallJammer::actions::$component $this" while executing"$obj execute" (procedure "::InstallJammer::ExecuteActions" line 69) invoked from within"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval" (procedure "::InstallJammer::actions::ExecuteAction" line 35) invoked from within"::InstallJammer::actions::$component $this" while executing"$obj execute" (procedure "::InstallJammer::ExecuteActions" line 69) invoked from within"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval" (procedure "::InstallJammer::actions::ExecuteAction" line 35) invoked from within"::InstallJammer::actions::$component $this" while executing"$obj execute" (procedure "::InstallJammer::ExecuteActions" line 69) invoked from within"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval" (procedure "::InstallJammer::actions::ExecuteAction" line 35) invoked from within"::InstallJammer::actions::$component $this" while executing"$obj execute" (procedure "::InstallJammer::ExecuteActions" line 69) invoked from within"::InstallJammer::ExecuteActions $id -when $when" (procedure "::InstallJammer::RaiseEventHandler" line 93) invoked from within"::InstallJammer::RaiseEventHandler .wizard" (command bound to event)
Hi,
can you please try the following
- make sure to fully unzip the installer first. Do not use any directories for the installer or installation directory that contain special/accented character or the program files directory
- send us the contents of your installjammer registry directory (under program files or program files(x86)
Best Regards,Lisa
Thank you for the quick reply.
1) Yes, fully unzipped already.
1a) Yes, I saw your earlier troubleshooting post and even renamed the default unzipped directory to get rid of the dots and underscores. Not sure if those are special characters to your WhammerJammer app, but they're kind of special to me. Also moved it to the root of my C:\ drive to eliminate any similar problems related to characters or path depth.
On a similar note, it seems odd that the error message specifies a pathname with a mix of forward slashes and backslashes. Maybe this is normal -- ?
2) Zip file attached as you requested.
Hi Joel,
a couple things. Do you have full permisssions? Can you make sure the file C:\CCS51\baserepo\eclipsebase_setup_3.7.1.0.exe exists? What’s the size? It could be that your unzipped version is not complete.
Hi Lisa,
Yes, I have full admin rights on this PC. I also had UAC turned off during the attempted installation, if that makes a difference.
To answer your other question:
Volume in drive C is OSDisk Volume Serial Number is <snip>
Directory of C:\CCS51\baserepo
04/05/2012 11:56 AM <DIR> .04/05/2012 11:56 AM <DIR> ..03/30/2012 03:45 PM 1,440,371 ccs_setup_4.0.0.0.exe03/30/2012 03:45 PM 960,957 doc.zip03/30/2012 03:46 PM 31,364,806 jre_1.6.0_13.zip03/30/2012 03:46 PM 2,693,220 utils.zip03/30/2012 03:46 PM 4,216,840 vcredist_x86.exe03/30/2012 03:46 PM 2,707,352 vcredist_x86_2005.exe03/30/2012 03:45 PM 2,585,872 WindowsInstaller-KB893803-v2-x86.exe 7 File(s) 45,969,418 bytes 2 Dir(s) 142,838,001,664 bytes free
So, C:\CCS51\baserepo\eclipsebase_setup_3.7.1.0.exe should exist straight from the unzipped file set? It's not self-extracted during installation? If yes and no, then it sounds like you've found my problem. Interestingly, on the other PC where this installation worked fine, that file is present and is 111,964 kb in size. So, I'm guessing the file transfer got corrupted somehow, yes?
Thanks,Joel
the file should be there when you unzip the installer. So before installation. So it appears something got corrupted.
I hope this helps. Have you tried redownloading?
Okay, it was apparently a bad copy from my network drive. Recopied & re-unzipped and now it works fine. Thanks!
ok glad to hear we managed to sort this out. Thanks for the update and all the best with development.