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CCS/EVMK2H: XDS200 update failed

Part Number: EVMK2H

Tool/software: Code Composer Studio

Hi,

We tried to update the XDS200 firmware for an EVMK2H14 to get it working code composer in Linux which failed. We moved our device to a windows computer to verify it is present in windows device manager which it is not. There are no ports present under device manager. 

After running "xds2xx_conf get xds2xxu 0" in windows now this has resulted in

Error : Failed to open port connection : xds2xxu : 0
Error : test failed

From the following link, http://processors.wiki.ti.com/index.php/XDS200 under updating firmware it had warned of possible bricking of the XDS200. Are there any steps I can take to recover this or does this seem to require an RMA?