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TAS5828MEVM: Not able to access EVM from ppc3 application

Ragasudha Yalamanchili
Prodigy 10 points
Part Number: TAS5828MEVM

Tool/software:

I have been granted access and installed the PPC3 App and also the corresponding PPC3 files for the EVM, but they are not showing up to be installed in the PPC3 app.