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TAS5805M: Request for access to PUREPATHCONSOLE

Ran Yuan
Prodigy 20 points
Part Number: TAS5805M
Other Parts Discussed in Thread: PUREPATHCONSOLE

Tool/software:

My request for access to PUREPATHCONSOLE has been denied, I would like to know what information was judged to be wrong that led to the rejection

I have checked that the information in MyTI is correct

  • 0
    TI__Genius 11305 points

    Hello,

    Please reach out to audio-caah-marketing@list.ti.com and audio-caah-apps@list.ti.com with this inquiry. Please also include your end application in the email. 

    Regards,
    Sydney Northcutt 

  • 0 in reply to Sydney Northcutt
    Prodigy 20 points

    It has been three days since I sent the email, but I have not received any reply. Could you please confirm it? it costs too much time since I sent the request.

  • 0 in reply to Ran Yuan
    TI__Genius 11305 points

    Hello,

    I am on the email list but I did not get the email. Please attempt to send the email again. 

    Regards,
    Sydney Northcutt

  • 0 in reply to Sydney Northcutt
    Prodigy 20 points

    Can you confirm whether the email address in the attached picture is wrong? Because I just copied your words

     

  • 0 in reply to Ran Yuan
    TI__Intellectual 1580 points

    Hello Ran Yuan,

    Sorry for the trouble. Usually the primary reason for rejection is when we cannot find any information on the company and we are unable to verify if the company is a competitor.

    Can you please share your company website? Also, usually we look for the same domain in your email address/MyTI account. So far we could not find searching "https://jingyin-tech.com/". The website did not work for us. 

    Regards,

    Nayeem

  • 0 in reply to Nayeem Mahmud
    Prodigy 20 points

    Thank you for your explanation. Unfortunately, my company does not have a company website. If you just confirm the company information, I wonder if the link to this website is helpful for you: https://www.tianyancha.com/company/2401544266 .it is a website similar to Crunchbase or Hoover's for inquiring corporate information.

  • 0 in reply to Nayeem Mahmud
    Prodigy 20 points

    In fact, my colleague applied for permission to PUREPATHCONSOLE last year and was approved. But currently, it shows that the download link has expired, or you can update his download link, so that I don't need to apply again（my colleague’s email address/MyTI account : nimo.mao@jingyin-tech.com ）

  • 0 in reply to Ran Yuan
    TI__Intellectual 1580 points

    Hi Ran,

    Thanks for providing the additional details. We have granted your access. You should receive the confirmation email. Please let us know if you have any other issues.

    Regards,

    Nayeem