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PUREPATHCONSOLE: PurePath Console request rejected

Part Number: PUREPATHCONSOLE
Other Parts Discussed in Thread: TAS2781

Tool/software:

a support case was opened CS2673259

There was a generic response

"Our website does not authorize and approve the use of a free email domain and non Latin characters when submitting an application for any type of product and documentation."

My account is NOT a free domain and there are all Latin characters

I tried to submit a new request, But the site wont let me 

Would you be able to assist?

Thanks