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TAS2563: PPC3 cannot start verification recording

Part Number: TAS2563
Other Parts Discussed in Thread: PP-SALB2-EVM

Tool/software:

Hi,

I’m working on a new configuration for TAS2563QFN smart amp with TAS2x63EVM+PP-SALB2-EVM and I’m having issues in starting the verification with PPC3 software.

I have completed the characterization and tuning but when I try to record the signal in verification tab, I will always get this error:

What could be wrong? I have tried factory default settings and all Hardware checks pass.

BR,

Martin