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Original question:

PCM5100A-Q1: Intermittent sound problem

PCM5100A-Q1: Intermittent sound problem

Tatsuo Oguchi
Prodigy 30 points

Part Number: PCM5100A-Q1

Hello,

I am working with Mr Kenji Ishihara, and we confirmed the followings;

<Status when issue occurs>

* Confirmed I2S correct.

* Confirmed MUTE off correct.

* Confirmed Power on correct.

 

<How to return to correct state>

* Do not return when Mute off to on again.

* Do not return when I2S off to on again.

* Return when Power off to on again.

Could you please teach me if there is anything strange. If you need any information about our condition, please let me know. 

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  • 0
    TI__Expert 8010 points

    Hi Oguchi-san,

    Thanks for leveraging E2E! As you may know, this information has already sent out to expert internally. Unfortunately, for more discussion, we TI needs to provide NDA information and that is not preferred to here open-E2E.

    Thanks for your understandings.

    Best Regards,

    Shoji

  • 0
    TI__Mastermind 36231 points

    Hello Oguchi-san,

    As Shoji-san mentioned above, we are working on it and will resolve it outside E2E . 

    I will close this ticket as we are working directly via call and email to resolve it.

    Regards,

    Arash