We have developed and fabricated a Circuit Board that uses 4 TPA3123D2 amplifiers to power 8 audio channels. We have begun debugging the board and found that our TPA3123D2 amps at no load are not giving us the correct output. We send a 10k Hz sin wave on the input but only obtain a repeating spike as our output, as if the chip keeps resetting and "popping". This is the only output we can get from our amps, and do not want to plug in our speakers for fear of damaging them.
Furthermore, this output occurs both when the Mute pin is high and low. If we shutdown the amp by pulling shutdown pin to ground, we get no output as expected.
We found a post with a similar problem on here except our problem occurs all the time, and also we do not think it is a layering problem as our board has 6 layers. Our bypass capacitors appear to be fully discharging.
The image below shows the oscilliscope output , the line in yellow is our output.
We are getting 4 pops every 200ms approximately
Also, We used a 500ohm, 25ohm, and 7ohn resistor as different loads and upon doing that we get no output at all on any of the loads, just a flat line
Any ideas?