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CC85XXDK factory reset or paper weight? Maybe bad bebugger.



Hello e2e. This is my first post so I'm new to this whole thing. I'll jump straight to my question and issues without waiting much time and ink.

Im using CC85XXDK trying to create a wireless audio system. The EB worked straight out of the box as intended. The "master" and "slave" synced as described in the manual. Next, I decided to connect cc debugger. My pc recognized the debugger and the configurator updated it. When I connected the debugger to my "master" EB the red light does not switch to green meaning that it does not recognize the EB I pressed reset a few times but no change. Also, now my "master" EB is not initializing. The blue led is lit when I power it up but nothing else. As I searched the forum I found a thread that describes similar situation. If I come across it I will attach it. The solution was that it was a bad debugger. 

So here are my questions:

Can I factory reset my EB?

Who can I contact to replace the debugger?