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RDK Value SB power supply

Hi all,

We have designed a Soundbar by keeping RDK Value SB as the reference. The design is working, but we are facing some problem, kindly any one help us regarding this issue.

Problem:

The design is basically for 24V-2A supply same as the reference, but with this supply rating our board is initially(Not playing) taking 0.2A current here the device doesn't work.  in the same conditing when we reduce the voltage to 12V, the initial current  consumption will be 0.1A now the board works perfect. Once its start playing music increasing the voltage value doesn't effect the working system. What could be the reason for this problem...?

Quick response is appreatiated.

Rgds

Deepak