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Access to PurePath Studio

user4603675
Prodigy 50 points


Hi,

I have tried several time to ask for accesses to PurePath Studio, PurePath Console and TAS5766 EVM on TI website.

I used my personal e-mail at first, but I got a response saying a company e-mail was required.

So I tried again using my company's e-mail (this one), but I haven't gotten a reply so far...

What should I do? Any suggestions?

Thanks.

Peter Zhang

  • 0
    TI__Guru 57800 points

    Hi, Peter,

    Welcome to E2E, Thanks for your interest in our products!.

    Effectively you need to use a company address for the requests, I will contact our Software team and ask about your situation. I will get back when i receive an update.

    Best Regards,

      -Diego Meléndez López
       Audio Applications Engineer

  • 0 in reply to Diego Melendez
    Prodigy 50 points

    Hi,

    Thanks for your reply.

    I received an email from TI saying I was NOT using a company or university email address.

    But actually I used my company email address, zh_changhong@yousingee.com to send the request.

    So what to do next?

    Thanks!

    Best regards,

    - Peter Zhang

  • 0 in reply to user4603675
    TI__Guru**** 189401 points
    Hi, Peter,

    Unfortunately, your company doesn't seem to be registered with us. Can you contact your local TI representative and ask them for help.

    Sorry for the difficulty!

    -d2
  • 0 in reply to Don Dapkus
    Prodigy 50 points

    Hi, d2,

    I have contacted the local TI representative, but they have had no idea about dealing with this problem. They said the only thing they could do was to send the same  software request to TI. 

    I wonder if I have to contact TI global representative. 

    - Peter