Access to PurePath Studio

user4603675

Prodigy 50 points

Hi,

I have tried several time to ask for accesses to PurePath Studio, PurePath Console and TAS5766 EVM on TI website.

I used my personal e-mail at first, but I got a response saying a company e-mail was required.

So I tried again using my company's e-mail (this one), but I haven't gotten a reply so far...

What should I do? Any suggestions?

Thanks.

Peter Zhang

over 10 years ago

0 Diego Melendez over 10 years ago

TI__Guru 57800 points

Hi, Peter,

Welcome to E2E, Thanks for your interest in our products!.

Effectively you need to use a company address for the requests, I will contact our Software team and ask about your situation. I will get back when i receive an update.

Best Regards,

-Diego Meléndez López
Audio Applications Engineer

0 user4603675 over 10 years ago in reply to Diego Melendez

Prodigy 50 points

Hi,

Thanks for your reply.

I received an email from TI saying I was NOT using a company or university email address.

But actually I used my company email address, zh_changhong@yousingee.com to send the request.

So what to do next?

Thanks!

Best regards,

- Peter Zhang

0 Don Dapkus over 10 years ago in reply to user4603675

TI__Guru**** 189401 points

Hi, Peter,

Unfortunately, your company doesn't seem to be registered with us. Can you contact your local TI representative and ask them for help.

Sorry for the difficulty!

-d2

0 user4603675 over 10 years ago in reply to Don Dapkus

Prodigy 50 points

Hi, d2,

I have contacted the local TI representative, but they have had no idea about dealing with this problem. They said the only thing they could do was to send the same software request to TI.

I wonder if I have to contact TI global representative.

- Peter

Audio

Audio forum

Access to PurePath Studio