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Purepath Console 2 installation error

Will Liu
Intellectual 2360 points

Hi folks,

 My customer can’t install purepath console 2. The error is as shown:

Do you have any idea on this?

Regards,

Will

  • 0
    TI__Guru 57800 points

    Hi, Will,


    Thanks for posting this, I have not seen this issue before, but it seems that the installer file cannot be accessed by the user. Can you please make sure the installer is being run with admin rights?. Another possibility is that the installer is corrupt, so it would be necessary to download PPC2 .zip installer folder again.

    Best Regards,

      -Diego Meléndez López
       Audio Applications Engineer