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TPA3111D1: speaker has the sizzle sound of current

Part Number: TPA3111D1

Dear all:

        I have a customer who is using TPA3111D1 to make music lamp, but now there is an abnormal situation: connecting bluetooth audio, the speaker has the sizzle sound of current.

1, The input power is dc source and the output power is 12V and 5V, 12V is for TPA3111, 5V is for bluetooth via LDO step-down 3.3v, PCB Layout basically refers to DEMO board, and the measured power ripple is about 100mV.

2, The audio signal is output from bluetooth, and the left and right sound channels are both monophonic channels. At the same time, it is connected to PIN12 of TPA3111D1, as shown in the attachment

3, The client listens to the headset from the R9/R10 terminal, but there is no sizzle sound. Therefore, it is not the problem of bluetooth output audio, but the problem of TPA3111D1.

Please help to check and confirm the cause of the speaker's current sizzling sound?
(R15, R16, R19, C25, C26 not welded, R17, R18 welding 0R)

Thank  you!

A070 BT+TPA(三)(926).pdf

LDS-SKF-YY-01B-V2.0-Y3.zip