TAS2557EVM: PurePath Console 3 Issue with TAS2557EVM

Dana Johnson

Prodigy 30 points

Part Number: TAS2557EVM

Evaluating TAS2557EVM using PurePath Console 3 on a 64 bit Windows 7 Pro PC.
Device shows up as a SOUND device in Windows
System checks were successful
While accessing the "Tuning and Audio Processing" app the program hangs when the status window indicates "Updating components". All I2C activity ceases at that point.
Card needs to be reset to resume the app.

over 6 years ago

0 Ivan Salazar over 6 years ago

TI__Guru** 114515 points

Hi Dana,

Have you tried the suggestions from this FAQ entry?: https://e2e.ti.com/support/audio/f/6/t/839973

Best regards,
-Ivan Salazar
Applications Engineer - Low Power Audio & Actuators

0 Ivan Salazar over 6 years ago in reply to Ivan Salazar

TI__Guru** 114515 points

Dana,

Did you check the mentioned FAQ?
Are you still having problems with the software?

Best regards,
-Ivan Salazar
Applications Engineer - Low Power Audio & Actuators

0 Dana Johnson over 6 years ago in reply to Ivan Salazar

Prodigy 30 points

Hi Ivan,

Adding "C:\Program Files (x86)\MATLAB\MATLAB Compiler Runtime\v716\runtime\win32" to the "Path" under the "Environment Variables" worked! Thank you for your assistance.

Best Regards,

Dana Johnson

Audio

Audio forum

TAS2557EVM: PurePath Console 3 Issue with TAS2557EVM