tms320d788e001

Hi, Andrej,

If you believe there was a problem with the unit you purchased, the TI customer return request portal is available at:

http://www.ti.com/support-quality/additional-information/customer-returns.html

if you would just like to buy another device see https://www.ti.com/store

You will need to provide the orderable part# for both cases.

Rex

the chip is in the device that I bought. and the marking on it is tms320d788e001.but I can’t find this chip on your site.

Hi Andrej

The D788 information is not on public ti.com forums. This device family is typically used for our Dolby DTS enabled portfolio used in AVRs and other audio applications. 

There is no support on E2E for this device family.

If you are having issues with purchased devices please use the customer return portal Rex provided in his original post along with copies of the paperwork that they purchased the units from TI directly or a TI approved distributor.

Hope this helps.
Regards

Mukul 

Hi Andrej,

The device that you reference requires third party approval to purchase. Please let us know if you have such approval and we can discuss offline.

Debbie