TAS5805-SW: TAS5805-SW: The TAS5805-SW does not show up on my PPC3 desktop

Will Wang47

Part Number: TAS5805-SW
Other Parts Discussed in Thread: TAS5805M

Hi Team,

My customer sunny.wangjm@goertek.com had got the approval for TAS5805-SW, however when he open the PPC3, he can not see TAS5805-SW on PPC3 desktop, screen shot as below. Can you help check anything wrong?

Thanks,

Will

over 5 years ago

0 Alix Wan over 5 years ago

TI__Genius 9995 points

Hi Will,

It seems like the server issue. Will check with PPC3 team and you may try again tomorrow.

BR,

Alix Wan.

0 Will Wang47 over 5 years ago in reply to Alix Wan

TI__Expert 8060 points

Hi Allix,

Customer sunny.wangjm@goertek.com still can't get TAS5805M PPC3, could you help check?

Thanks,

Will

0 Alix Wan over 5 years ago in reply to Will Wang47

TI__Genius 9995 points

Hi Will,

Per my check, this issue is still there and software team is still working on this...

BR,

Alix

0 Alix Wan over 5 years ago in reply to Will Wang47

TI__Genius 9995 points

Hi Will,

Please ask your customer to update PPC3 to V3.2.0 to eliminate this issue. See below:

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TAS5805-SW: TAS5805-SW: The TAS5805-SW does not show up on my PPC3 desktop