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Clear DAC function is not as expected

Part Number: DAC81416

Hi,

We are using DAC81416 in our design, the DAC is configured as single end mode, output range is 0~20V.

We are planing to use clear DAC function to force DAC output 0V.

In the datasheet, the output should be forced to zero code (0V in our configuration) when /CLR pin is active, but in our design when /CLR pin acitve (low voltage), the output hold to 20V, not zero code (0V) as expected.

If there any other configuration needed to make the clear function work ?

BR/Wang Peng