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AFE2256EVM: issue with AFE2256_EVM_GUI_INSTALLER_v3.0.exe/ LabView Run-Time Engine 2012 SP1 f9 (64bit) installtion on WIN10?

AnBer
Mastermind 29370 points
Part Number: AFE2256EVM
Other Parts Discussed in Thread: AFE2256

Team,

Customer is trying to install AFE2256_EVM_GUI_INSTALLER_v3.0.exe on Win10 but seem to have some issues with the LabView Run-Time Engine 2012 SP1 f9 (64bit).
See picture below.
-Can the EVM SW be installed in Win10?
Apparently on the Labview web page it seems to be indicated that Run-Time Engine 2012 is not compatible with Win10.
Is there a workaround?

-Do we have a new/update version of the EVM GUI?

Thanks in advance,

A.

Error message by LabView Run-Time Engine 2012 SP1 f9 (64bit) installation:

  • 0
    TI__Prodigy 620 points

    Hi,

    Thanks for sharing your concern. The AFE2256 EVM GUI works with Win-10 platforms.

    1) Could you please send your windows version details?

    2) Please continue installation of the GUI even error occurs. After installation is completed try to install latest run time from LabView website. Kindly let us know if this works.

    Note: For windows-10, the USB drivers may need manual installation. Kindly refer document and drivers on the MSS for installation instructions. 

  • 0 in reply to Shriram Devi
    Prodigy 70 points

    Hello,

    1) Windows Edition is 10 Pro, Version 21H2, processor is Core i7-11700K 3.6GHz, 32GB RAM, 64-Bit OS.

    2) I continued the GUI installation with 5 error messages. After that I installed the latest run time from LabView (2021).

    After that I can start the GUI but I always get two error messages:



    Answer both with continue and finally I get the expected GUI window. First steps contacting the Eval board were successful

  • 0 in reply to Olaf Wischhusen
    TI__Prodigy 620 points

    Hi Olaf,

    Thanks for confirmation. Please try to run GUI in Administrator mode and check if Errors shown above (Error 8) gets resolved.

    Please let us know if data capture was successful.

  • 0 in reply to Shriram Devi
    Prodigy 70 points

    Hello Shriram,

    with admin rights I do not get any error message, thank you.