Hello,
End customer's system would read the register 0x01 to check status, and they found that some devices data is not defaut value 0x...60. The wrong data is 0x...FF or 0x00. We have requested FA , and SOE replied that it may be application issue.
System would send command Rgister write "RST_ALL” after power on. If command " RST_ALL" cause the wrong value, all devices should be all wrong. But it is not all, the failure rate is 113/58570.
What situation or command will cause the register 0x01 to be rest?(0x..FF or 0x..00)
Good

NG:

Thanks and best regards,
