Part Number: TX7316EVM
Hello,
I recently bought a new TX7316EVM, but there was a problem when I used it for the first time.
According to the user's guide, I connect the power supplies(±5V,±50V,±100V). After pressing the switches S1 and S2, I see the waveform in off-chip beamforming mode on the oscilloscope, which is same as the user's guide. Then I turn off the power supplies, connect the USB cable to the board and open the GUI. Select 5-level mode. After that, I turn on the power supplies and find that the +5V supply is limited. The voltage from TP1 to GND is 0.026V.


I confirm that the voltage supplies are correct, and there is no visible damage on the board. What is the cause of this? Can I send it back for repair or apply for sales return?
Thanks and Regards




