AFE5851EVM: HSDC Pro recognizes my TSW14j50EVM but not my AFE5851EVM

Brieuc Claquin

Part Number: AFE5851EVM
Other Parts Discussed in Thread: TSW14J50EVM, AFE58JD16, AFE58JD18EVM

Hello !
I recently purchased an AFE5851EVM in order to have an ultrasonic evaluation system. After this purchase, the user guide indicated that this board had to be connected to an obsolete TSW1400, so I checked compatibility and bought a TSW14j50EVM and a FMC-ADC Adaptater.

So I followed the user guide again. Now, when I launch HSDC Pro (v6.0), the TSX14j50EVM board is well and truly recognized by the software. The problem is that, afterwards, you have to choose the associated device and the AFE5851EVM doesn't appear as it does in the user guide.

When I decide to select AFE58JD16, for example, and then capture :

I hope you can help me !!
--
Brieuc CLAQUIN

5 months ago

0 Karthik Nagabhushana 5 months ago

TI__Expert 4550 points

Hi Brieuc,

Unfortunately, TSW14J50EVM cannot be used with AFE5851EVM even with a FMC-ADC Adapter.

If you have purchased from TI channels, please go ahead and initiate a return for the TSW14J50EVM and FMC-ADC adapter by writing to the TI Customer Support (https://www.ti.com/info/customer-support.html).

If you have bought the TSW14J50EVM and FMC-ADC adapter through other sources, you will have to work with them to return these boards.

Please send us an email at 'support_us_afe_tx@list.ti.com' and we will see how best to support you.

Thanks,

Karthik

0 Bastien FAURE 5 months ago

Prodigy 20 points

Hi Karthik,

Brieuc is currently away.

Apparently, I have no other options than sending you back the AFE5851EVM ?

Since I have a TSW14J50EVM, could you confirm that I can get a refund on the AFE5851EVM and get a AFE58JD18EVM instead ?

Thanks,

Bastien

0 Karthik Nagabhushana 4 months ago in reply to Bastien FAURE

TI__Expert 4550 points

Hi,

I am closing this thread since we are speaking over email.

Regards,

Karthik

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AFE5851EVM: HSDC Pro recognizes my TSW14j50EVM but not my AFE5851EVM